Financial services companies around the world are facing major challenges related to growth, regulation, changing consumers and volatile markets. The Arcus Innovation Roadmap supports all segments of the industry in implementing strategies, development of innovative strategies and finding creative solutions to reach their goals. Organizations need to track competitive dynamics, regulatory changes, and advances in technology to compete and thrive in their sector.

To address these challenges, Arcus has developed an Innovation Roadmap that will help healthcare professionals solve important problems in a team based process with four easy to manage phases of innovation: discover, design, develop and deploy. This self administered set of modules offer teams the flexibility to progress individual responsibilities within a project and reassemble frequently to exchange ideas and manage progress. The Arcus Innovation Roadmap sector scan research includes interviews with over 220 C-level executives, 1500 CMO/CTO/CNO each year on innovation related challenges organizations face in delivery of products and services.

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Arcus Innovation Roadmap

bulbThe Arcus Innovation Roadmap is designed to empower individuals and teams to design, develop and deploy innovations in people, process, product, service and hundreds of other areas. The Roadmap has 30 in-depth modules clustered under four major innovation steps to allow for flexible learning to meet unique requirements.

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Sectors Specific Innovation Opportunities

Regulatory compliance:

As a result of Sarbanes-Oxley and new regulations expected from Canadian-based bodies, it is clear that many organizations need help implementing new controls and processes to ensure compliance with public expectations and the law. Examples of management imperatives include disclosure requirements, documentation of current processes, development of internal accountability/certification frameworks and risk assessments to identify gaps in operating controls and procedures. Arcus helps organizations understand and track changes in regulations with timely and highly customized research, based on specific desired outcomes and requirements.

Consumer & Small Business Banking:

The retail financial services market include a highly diverse set of players and business models- from customer acquisition to capital markets activities. We provide growth, organization and operations related strategic advisory services to banks, finance companies, and specialist providers who compete across credit and wealth spectrums, utilize numerous distribution channel.

Corporate & Investment Banking:

The redesign of the strategy of CIB players requires a reliance on proven practices that includes a search for value added products and services, a client centric engagement model and superior integration of a range of services across businesses.

Life & Wealth Management:

Our work for life insurers, private banks, brokerages and asset managers is focused on strategic consulting assignments to help companies resolve high-impact wealth management decisions.  We help our clients with the integration of business, customer and technology strategies in context of critical issues for tangible results.

Marketing & Distribution:

Arcus helps a range of financial services organizations with —including retail banks, life and retirement companies,and consumer finance companies with growth strategies for sustainable long-term shareholder value.

Organization and change management:

Our change models deliver transformative change in leadership, human capital performance, and organizational design.

Property & Casualty Insurance:

We work with clients on critical issues and have a  deep knowledge of product strategies, market and profit drivers and trends impacting the insurance industry.

Featured insights

AlanDepencier-1Innovation in Financial Services. A message for CEOs on performance benchmarks, transformation of organizations and performance systems. An interview with Mr. Alan Depencier, Head, Marketing Services and Transformation at RBC. Read more.

DirkMiller-1Siemens on R&D and Growth Strategy: Mr. Dirk Miller, VP, Siemens. says investments in research and development can be an effective growth strategy for companies today. Read more.


Board governance performance: An interview with Mr. Donald McInnes – Chair of Prostate Cancer and Executive Vice Chairman of Alterra Power Corp., a British Columbia-based renewable power development company on improving board governance performance. Read more.


The overriding lesson from the financial crisis: A viewpoint from Mr. Jim Leech, Ex. President and CEO of Ontario Teachers’ Pension Plan, with $129.5B in net assets. There are several relevant ideas for business in this interview. Read more.


Finding the Right Balance between Risk Management and Innovation.An Interview with Ms. Susan Wolburgh Jenah, Corporate Director and Senior Advisor, Aird & Berlis LLP on improving Board Performance in Canada. Ms.Wolburgh Jenah is a distinguished leader and expert in the Canadian securities industry. She was President and CEO of the Investment Industry Regulatory Organization of Canada (IIROC). Read more.